Order management

This is the order process:

  1. The order is sent through the Web: A copy of the order that has been placed in the customer's mail is automatically received. If the amount of the order does not exceed € 40, a charge of € 5 will be charged for destinations within the Iberian Peninsula. (Check shipping prices for other destinations)
  2. The order arrives at our warehouse, the stock of the requested references is checked and a confirmation email is sent with the final invoice. This process takes place in approximately 24-36 hours (except weekends)
  3. The customer makes the payment by the chosen method and once we have the payment confirmation, the order is sent the same day, provided we have that confirmation before 2pm.
  4. The order is sent by SEUR-24 within the Iberian Peninsula and via FEDEX to the rest of the world.